Frequently Asked Questions

Asēdos

Our offer.

ARE THOSE REAL BRAND FRAGRANCES?

We craft unique blends that are inspired by popular brand fragrances, maintaining exceptional quality to offer our customers a cost-effective alternative to their favorite designer scents. Please note that we have no affiliation with the mentioned brands.

WHY ARE THEY SO AFFORDABLE? DO THEY HAVE THE SAME QUALITY AS DESIGNER BRANDS?

By removing excess packaging, marketing costs, and high-end pricing typical of designer brands, we concentrate all our resources on enhancing the fragrance quality. This allows us to offer the same luxurious scent at a significantly lower cost.

WHAT IS Asēdos PERFUME OIL?

Perfume oils are aromatic compounds formulated with the use of essential and fine fragrance oils derived from natural and synthetic ingredients without alcohol base, and can be used directly on the skin. See our ingredient tab on our products for more information.

ARE THESE FRAGRANCES LONG LASTING?

They are designed to be very long lasting, just like designer fragrances, in some cases even longer, depending on the composition.

ARE YOU PRODUCTS VEGAN FRIENDLY AND CRUELTY FREE?

Absolutely! Asēdos is dedicated to crafting exquisite fragrances that are vegan and cruelty-free. We're incredibly proud that our perfumes are made without any animal-derived ingredients – they're 100% vegan, and we take great pride in that!

We firmly oppose animal testing, believing it's possible to ensure safety and deliver wonderful scents without causing harm to animals. Our products involve no animal testing or animal-derived materials.

Our commitment to ethical practices extends to all our business partners. We collaborate exclusively with manufacturers, suppliers, and other companies that share our cruelty-free values. Additionally, we advocate for and support alternative, non-animal testing methods, encouraging the entire industry to follow suit.

Asēdos

My Orders.

CAN I ADD ITEMS TO THE WISH LIST?

Yes you can! You will need to log in to your account and click the love heart icon on the product page (next to ADD TO CART button).

WHERE DO YOU ADD THE COUPONS?

You will need to check out and in the right section, you will be able to add your coupon code.

CAN I RETURN AN ITEM?

Returning an item is simple, and any product purchased from our website can be returned within 21 days of receipt. Items must not be used up and retain its original packaging. CLICK HERE for more information and initiate your returns.

CAN I EXCAHNGE AN ITEM?

The quickest method to guarantee you receive what you desire is to return the item you currently possess. Once the return is approved, make a separate purchase for the new item.

I RECEIVED THE WRONG ITEM

We truly regret any trouble caused by the receipt of an incorrect item. To address this matter, kindly contact our committed customer service team at hello@asedos.com, and they will swiftly help you resolve the issue.

HOW LONG WILL IT TAKE FOR MY REFUND TO ARRIVE?

Once we have approved a refund the payment should arrive within 10 business days, but it is usually a bit faster than this.

Asēdos

Shipping.

WHEN WILL I RECEIVE MY ORDER?

We endeavor to process and ship your order within 1-2 business days from the time payment is received. Shipping times can vary between 4 - 7 business days in Australia and between 10 - 21 business days internationally. CLICK HERE to track your order.

WHICH COUNTRY DO YOU SHIP TO?

We ship worldwide.

CAN I TRACK MY ITEMS?

Yes you can! CLICK HERE for track your item.

WHAT SHOULD I DO IF MY ORDER IS LOST, DAMAGED OR STOLEN?

We truly regret any trouble caused by the receipt of an incorrect item. To address this matter, kindly contact our committed customer service team at hello@asedos.com, and they will swiftly help you resolve the issue.

CAN YOU ADVISE THE SHIPPING COST?

You will need to checkout and enter your address to get our real time postage cost.